Privacy Policy

Last Updated:1-Sep-2024

EKIKA ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you access and use our website https://www.ekika.co, purchase our products, or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We collect several types of information for various purposes, including:

Personal Information:
Name, email address, phone number, and other contact details.
Billing and payment information (such as credit card numbers, billing address).
Company or organization details (for business customers).

Technical Information:
IP address, browser type, device information, and operating system.
Usage data such as pages viewed, time spent on the website, and referral URLs.

Cookies and Tracking Information:
We may use cookies and similar tracking technologies to monitor activity on our site and improve user experience. You can instruct your browser to refuse cookies, but this may affect your ability to use some features of our website.

2. How We Use Your Information
We use the collected information for the following purposes:
To process and fulfill your orders.
To provide customer support and service improvements.
To communicate with you regarding products, updates, and promotions.
To ensure compliance with legal obligations.
To analyze website performance and enhance user experience.

3. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service providers: Payment processors, shipping companies, and IT infrastructure providers, for the purpose of facilitating transactions and services.
Legal requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to legal processes.

4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction or deletion of inaccurate or incomplete data.
Opt out of receiving promotional communications.
To exercise any of these rights, please contact us at [Insert Email Address].

6. International Data Transfers
As EKIKA operates globally, your information may be transferred to, and processed in, countries other than your own. We ensure that data protection measures are in place to safeguard your personal information in such instances.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of those websites before providing any personal information.

8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us immediately so that we can take appropriate action.

9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

EKIKA
Email: hello@ekika.co
Phone: +91 9510031431
Address: 203 Capital Icon, Gandhinagar By Pass Road, Sargasan, Gandhinagar - 382421